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Industries

Restaurant and food service refrigeration

A restaurant kitchen fails differently from any other refrigeration environment: doors opened hundreds of times a shift, grease in the air loading every condenser, and no tolerance at all for a repair scheduled next Tuesday.

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What kills restaurant equipment

The condenser, more than anything else. Kitchen exhaust puts a fine film of grease into the air that binds to coil fins and does not blow off. It insulates the coil, raises head pressure, drives up run hours and electricity, and eventually kills the compressor, and the whole process is invisible unless somebody looks at the coil.

Second is doors. A line cooler on a busy service is opened more in one Saturday than a retail merchandiser is in a week. Gaskets compress, hinges drop, and the box runs continuously against an infiltration load nobody has noticed.

In a grease-heavy kitchen, condensers want cleaning monthly, not quarterly. It is the cheapest maintenance on the list and the one that prevents the most expensive failure.

Boston kitchens have their own problems

Working in the North End means colonial street widths, almost no loading, and vehicle restrictions that have tightened in recent years around the outdoor dining programs. A technician who has not planned for that spends the first half hour of your emergency looking for somewhere to leave the van.

Cambridge squares mean resident permit parking and aggressive enforcement. Seaport means convention traffic and a tunnel that can add half an hour without warning. Chinatown means tight rear access and shared alleys. None of this is exotic. It is just the difference between someone who works here and someone who put your postcode into a map.

The inspection angle

Massachusetts requires TCS food held at 41°F or below under 105 CMR 590. Unit thermometers must be accurate to ±3°F and food probes to ±2°F, and they must be calibrated. A cooler that runs at 43°F is not just a product risk, it is a written violation waiting for the next visit.

  • Prep table rails are the most commonly written-up refrigeration violation we see, and usually an airflow problem, not a broken machine
  • A thermometer that has drifted reads compliant while the box is not
  • “The display said 38” is not a temperature record. Logs are

What we work on in a kitchen

Walk-in coolers and freezers, reach-ins, undercounter units, sandwich and salad prep tables, ice machines, back bar coolers, glass chillers, blast chillers and the commercial air conditioning that keeps the front of house usable. True, Traulsen, Hoshizaki, Manitowoc, Turbo Air, Beverage-Air, Continental, Victory and Delfield among others.

Common questions

Can you come out during service?
Yes, and often that is exactly when you need us. Tell dispatch what is down and how busy you are; if a technician can work around your line rather than through it, they will.
Our walk-in went down on a Friday night. Is it worth calling before Monday?
Call. A Friday night failure left until Monday is a weekend of product plus a weekend of lost trade. Most overnight calls turn out to be a fan motor, a heater or a contactor, parts that get you running the same night.
The health inspector flagged our cooler temperature. What now?
Tell us that when you call, because it changes the priority. A flagged unit needs to be corrected and documented, and a service record showing when it was repaired is worth having on file before the re-inspection.

Related

Down in the middle of service?

Call and tell us how busy you are. If a technician can work around your line rather than through it, they will.

(617) 938-5404

Get in touch

Request service or a quote

If something is down right now, call. The phone is the fast path, day or night. For quotes, maintenance plans and installs, send the form.

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If it is down right now, calling is faster. The line is answered live at any hour.