Industries
Laboratory and pharmaceutical refrigeration
In a kitchen, a temperature excursion costs you inventory. In a lab, it costs you work that cannot be bought back, which changes what “urgent” means and what a service record is for.
Answered live, 24/7 (617) 938-5404Where this work is
Kendall Square is the densest life sciences cluster in the country, and it is full of ULT freezers, lab refrigerators and monitored cold storage. Boynton Yards and Union Square in Somerville are building the same thing more recently, with purpose-built lab space that has brought this equipment into a neighborhood that did not have it five years ago. Longwood and Watertown’s Arsenal Yards add more.
Worth saying honestly: Cambridge lab vacancy has been running high, around a quarter of lab space by some 2025 reporting, so this is not an unlimited growth story. The equipment already installed still needs servicing regardless of who is leasing the floor.
What we service
- −80°C ULT freezers: cascade systems where diagnosis begins with identifying which stage failed
- Laboratory refrigerators and freezers for reagent and sample storage
- Pharmacy refrigeration, including vaccine storage where the excursion record matters as much as the temperature
- Controlled and monitored cold rooms
- Alarm and monitoring systems: verified as actually firing, not merely displaying
An alarm nobody receives at 2am is not an alarm. We see monitoring systems that show a fault beautifully on the panel and have never successfully dialled out. That is worth testing before you need it.
The failure that does not announce itself
Sudden failures get attention. The one that costs studies is gradual: a cabinet whose compressor run time has crept up over eighteen months while still holding setpoint. Fouled condenser, degrading door seal, or slow loss of vacuum in the insulation panels. It holds −80°C right up until a hot week or a door left ajar takes it past what it can recover from.
Trending run time and recovery time across visits catches that. A single reading never will.
The 2028 date for lab equipment
The EPA’s May 2026 amendments to the AIM Act Technology Transitions rule moved refrigerated laboratory equipment to a 1 January 2028 compliance date. That is earlier than the 2032 dates now applying to supermarket and cold storage systems, so lab refrigeration should be planned on its own timeline rather than assuming the general extension covers it.
Common questions
How fast can you respond to a freezer alarm?
Do you work on cascade -80 systems?
Can you provide temperature excursion documentation?
Related
Freezer out of range?
Call now and begin arranging backup capacity at the same time. Do not wait to see whether it recovers.
Get in touch
Request service or a quote
If something is down right now, call. The phone is the fast path, day or night. For quotes, maintenance plans and installs, send the form.